Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Mexico : 1 - 2 business days
- North America : 2 - 3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Pedidos personalizados
Si, hacemos pedidos especiales para eventos corporativos, bodas, cumpleaños, etc.
Disponibilidad de venta al por mayor
En caso de requerir figuras / cantidades / colores específicos el tiempo de fabricación es desde 30 días hábiles. Todo pedido especial debe cotizarse.